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Privacy Policy

Article 1 - Protection of personal data

1.1 Collection of personal data

The personal data collected on this site are as follows:

As part of the payment for online booking : the user enters his surname, first name, email address, telephone number and financial data relating to the user's credit card.

As part of simple contact with the owner : When the site is used to contact the owner, the user enters his name and email address. Data concerning user communications are subject to temporary storage.

 

Cookies : they are used as part of the use of the site. The user has the option of disabling cookies from their browser settings.

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to book our guest rooms online. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

1.2 Use of personal data

The personal data collected from users is intended to provide the services of the site, to improve them and to maintain a secure environment. Specifically, the uses are as follows:

  • access and use of the site by the user

  • management of the operation and optimization of the site

  • organization of the conditions of use of payment services

  • verification, identification and authentication of the data transmitted by the user.

  • proposal to the user of the possibility of communicating with the owner of the site.

  • prevention and detection of fraud, malware (malicious software) and management of security incidents.

  • management of any disputes with users.

  • sending commercial and advertising information based on user preferences.

1.3 Sharing personal data with third parties

Personal data may be shared with third-party companies, in the following cases: 

When the user uses the payment services, for the implementation of the online reservation, the site is in contact with third-party banking and financial companies with which it has signed contracts.
 

1.4 Transfer of personal data

Due to the organization of the company responsible for the platform, within an international group, the user authorizes the platform to transfer, store and process information in the United States. The laws in force in this country may differ from the laws applicable in the place of residence of the user, within the European Union. By using the platform, the user consents to the transfer of his personal data to the United States. The Platform remains responsible for personal data that is shared with third parties under the Privacy Shield. The Platform complies with the rules of the Privacy Shield, data protection shield between the European Union and the United States, as formulated by the American Department of Commerce relating to the collection, use and retention of personal data. personnel transferred to the United States from the European Union. The Platform has declared to the US Department of Commerce that it adheres to the Privacy Shield Principles. In the event of a conflict between the terms of the clause and the principles of the Privacy Shield, the latter shall prevail.

1.5 Security and Privacy

The site implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the site cannot guarantee the security of the transmission or storage of information on the Internet.

1.6 Implementation of user rights

In application of the regulations applicable to personal data, users have the following rights:  

  • they can exercise their right of access, to know the personal data concerning them, by writing to the following email address: leclosdesoeillades@gmail.com . In this case, before the implementation of this right, the site may request proof of the user's identity in order to verify its accuracy.

  • Users may request the deletion of their personal data (surname, first name, address, telephone number, email) in accordance with applicable data protection laws, by writing to the following email address: leclosdesoeillades@gmail.com

1.7 Evolution of this clause

The site reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the site undertakes to publish the new version on its site. Users will be informed of the change by e-mail, within a minimum period of 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he will have the option of deleting his account.

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